Terms and Conditions – Flying Colours

Lesson Tuition is only available to persons who are aged 17 or over (or aged 16 if in receipt of the higher rate element of the disability living allowance) and who hold a valid UK provisional driving licence and who are legally entitled to drive in the UK.

It is your responsibility to ensure that you have the appropriate Licence and the Licence must be presented to your Driving Instructor prior to the commencement of your tuition. Your Instructor reserves the right to refuse to provide you with lesson tuition or to cancel any lessons you have agreed to or booked, without liability, if you fail to provide him/her with the Licence prior to your first lesson.

Flying Colours reserves the right to refuse the use of the car it is felt that the pupil is not ready for a test.

Flying Colours cannot be held responsible for postponements of lessons if your instructor is ill, or mechanical breakdown, nor for a driving test postponed by the DVSA.

We Reserve the right to cancel a lesson or finish a lesson early on grounds of road safety.

Lesson Cancellation Policy:-

You must give Flying Colours or your Instructor at least 48 hours notice (excluding Saturdays, Sundays and Bank Holidays) if you wish to cancel or rearrange a driving lesson, otherwise you will be liable to pay for 100% of the lesson fee.

Where you have pre-paid for any lesson but fail to attend or provide the Minimum Notice to cancel or rearrange the lesson, it will be counted as a lesson taken for the purposes of the lesson cancellation policy and you will be liable for the lesson fee.

Price Changes:-

We reserve the right to change the price of Lessons with suitable notice.

Complaints Procedure:-

If you have any concerns or complaints about any part of your driving tuition which cannot be resolved with your Instructor, please contact the Flying Colours Office on 01202 432702 or Email [email protected]